As insurance companies and collision repair shops try to make the car repair process easier for you, they have started condensing and combining many services and procedures to reduce the amount of paperwork and streamline the whole experience. One relatively recent development is the appearance of a rental-car company outpost on or next to the repair shop. Like direct repair shop agreements (where the insurance company and specific shops have a faster repair/payment pipeline by agreement), this is meant to make things easier for you.
17 March 2019